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ID# 000251

Telephone Interviewer - Montreal, Quebec

Hooper Holmes
1059 McNicoll Ave
Toronto, ON M1W 3W6
416-493-2800 ex 4237 (Main Phone)
416-493-7881 (Fax)
Manages Others
Experience Required
Degree Required
Employment Type
Some Travel

Job Description

Paradex™ is a dedicated call centre strategy designed to collect concise, comprehensive medical underwriting data faster and more efficiently than traditional methods. As a telephone interviewer in this department, you will obtain confidential medical history from an applicant for various types of Life, Health and Disability Insurance. You will be responsible for contacting the insurance applicant in order to complete a telephone interview and for entering the information collected using a software application. There is no telemarketing or selling of any product involved.


Superior telephone and interviewing skills
An excellent command of the French language and some English skills.
Bilingual in French and English is an asset.
Additional language skills (Cantonese, Mandarin, Urdu, Hindi, German, Italian, Spanish, Arabic, etc) would be an asset.
Exceptional spelling and grammar skills
Good keyboarding skills
Great organizational skills

Educational Requirements:
Medical background including RN, RPN, Lab Tech, Medical Secretary, Emergency Medical Technicians, University students in medicine, biology, nursing, etc.

Major Duties and Responsibilities:

Entering new cases into computer
Daily attempts to contact the insurance applicant and complete request
Accurately and comprehensively complete telephone interviews and input medical history into computer.
Enter case status updates into computer and provide status updates to insurance client

Please Note: Due to the nature of this position and the responsibilities associated with it, background checks will be performed to verify your qualifications.

Job Requirements

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Please tell Hooper Holmes you saw their job posted on www.canadianurse.com